Return Policy

Effective Date: September 25, 2026

At RB Collections Inc., we want you to feel confident when shopping with us. If your purchase is not the right fit, eligible items may be returned within 14 days of the original shipment date, provided they meet the conditions outlined below.

Eligibility for Returns

To qualify for a return, the item must be:

• Returned within 14 days of the original shipment date

• Unused and unworn

• In the same condition in which you received it

• Free from stains, makeup, perfume, odors, damage, or other signs of wear

• Returned with all original tags attached

• Returned in its original packaging, where applicable

We recommend trying on your purchase carefully and keeping the item in its original condition until you decide whether you would like to keep it.

Items that do not meet these conditions may not be accepted for return.

Items That May Not Be Eligible for Return

Certain products may be excluded from our return policy. These may include:

• Sale or discounted items

• Customized or personalized products

• Items that have been worn, washed, altered, damaged, or otherwise used

• Items returned without their original tags

If an item is marked as final sale or otherwise identified as non-returnable on its product page, it cannot be returned.

How to Request a Return

If you would like to return an eligible item, please contact RB Collections Inc. within the 14-day return period. Please provide your order information and the reason for your return so we can assist you with the next steps.

Once your return request is reviewed, we will provide any instructions needed to send the item back.

Please do not send an item back without contacting us first, as this may delay the processing of your return.

Return Shipping

Unless otherwise stated by RB Collections Inc., customers are responsible for the cost of shipping an item back for a return.

We recommend using a trackable shipping service and keeping your shipping receipt until your return has been received and processed. RB Collections Inc. is not responsible for items lost or damaged while being returned.

Refunds

Once we receive your returned item, it will be inspected to confirm that it meets the return conditions outlined in this policy.

If your return is approved, the applicable refund will be issued to the original payment method. Please allow reasonable processing time for the refund to appear in your account, depending on your payment provider or financial institution.

Items that do not meet the return requirements may be refused or may not qualify for a refund.

Exchanges

If you need a different size, color, or style, please contact us regarding availability and available options. An exchange may be subject to product availability and the same return conditions outlined above.

Questions About Your Return?

If you have questions about whether your purchase qualifies for a return, please contact RB Collections Inc. before sending your item back. We are happy to help clarify the applicable return requirements.

RB Collections Inc. reserves the right to determine whether a returned item meets the conditions of this Return Policy.